Refund policy.

Cancellation by You

After you have completed your booking via our website and received your confirmation of enrolment or a dated payment receipt, you are deemed to have a contract with Manorhouse School of Upholstery. You have the right to cancel this contract with us subject to the following terms. The cancellation period will expire at the end of 14 days after Manorhouse School of Upholstery receives your booking.

The details below outline the cancellation and refund policy in place at Manorhouse School of Upholstery.

If you cancel in writing (via email to manorhouseupholstery@gmail.com, or other address in use from time to time) at least 14 days prior to the course starting, we will offer a full refund, or allow you to reschedule to a suitable course at a later date.

If you cancel in writing (via email to manorhouseupholstery@gmail.com, or other address in use from time to time) between 7 and 13 days prior to the course starting, we will offer a 50% refund, or reschedule you to a suitable course at a later date.

If you cancel in writing (via email to manorhouseupholstery@gmail.com, or other address in use from time to time) with fewer than 7 days prior to the course starting, no refund will be provided.

You will not have the right to cancel a contract where the course has begun and you have attended classes. In this situation no refund is given. Consideration may be given, on a case by case basis, to requests to cancel where exceptional circumstances exist. A refund may be given or a credit issued which can be used against future course fees. Students may be asked to provide supporting evidence, e.g. a medical certificate.

Students should be aware at the time of booking that, outside of the statutory 14 day cancellation period, there is no automatic right to cancel or to a refund of fees.

Cancellation by Manorhouse School of Upholstery

If we have to cancel a full course, or part of a course of any duration, we will offer you a replacement session(s) to the same duration and value; or a refund to the value of the element of the course that has been cancelled.

Any refund will be processed within 14 days of cancellation.

For any questions on the above contact Jan Dyson on 07951 741965 or via email manorhouseupholstery@gmail.com

Updated 6/12/2020